Discover Release History and Versions
v1.0 December 1994 v1.1February 1995 v1.2 September 1995 v2.0 August 1996 v2.1 November 1997 v3.0 February 1999 v4.0 July 2001 v5.0 June 2002 v6.0 October 2003 v6.1 April 2004 v7.0 May 2005 v8.0 June 2006 v8.1 February 2007 v9.0 July 2007 v10.0 June 2008 v11.0 June 2009 v11.1 December 2009 - Win ...
- What are the system requirements for the Datamine Discover 64-bit?
The Datamine Discover 2023 Bundle (22.1.x) supports and installs MapInfo Pro Advanced 2021.1 and Discover3D. Datamine Discover supports the following operating systems: Windows® 11 (64-bit) Windows® 10 (64-bit) - Apple Macintosh OSX and Linux operating systems are NOT supported. - Vi ...
- Your Discover License is invalid.
Occurrence When I start MapInfo Discover bundle, I receive the error "Your Discover license is invalid." Solution To use the bundled (combined licensing) version of MapInfo Discover - MapInfo Professional, your license will need to be converted to the bundled product version. To inquire about ...
- Can I run Mapinfo Discover on a Apple Mac?
It has never been supported to run MapInfo Pro or Discover on an Apple Mac. However, previously it has been able to run via BootCamp or Parrellels, as Macbooks had used Intel CPUs for many years, which are windows compatible. Recently Macbook have changed ARM M1 Chips (previously only used in ...
- Why are some of my ribbon menus in english and some in my windows language setting?
Occurrence I have installed MapInfo Pro 17.0.1 or later, and now my MapInfo menu items are not in English, they are in the language my Windows is set to use. Solution MapInfo Pro 17.0.1 and later is now a 2GB installer because it installs multiple languages but is not optimized for translati ...
- MapInfo & Discover Windows 11 support
Occurrence Are MapInfo Pro, Datamine Discover and Discover 3D supported on Windows 11 operating systems? Solution We will provide technical support and raise issues found if you are using Windows 11. We have done testing on Windows 11 and have not found any issues, and based on the information ...
- What is a distributable license?
The distributable license model was created by MapInfo Pro, to overcome a shortcoming in not having a customer licensing portal, so there was no way to manage a large pool of standalone node locked licenses and license keys. It requires - 1. A on-site local license "server" and network (i.e. a ...
- Can I install MapInfo Discover 2015 32bit old UI alongside the new 64bit Ribbon UI?
The new user interface ("64bit") version was first released by Pitney Bowes in 2014, MapInfo Pro 12.5. Pitney Bowes then released a compatible Discover add in version in 2015. The Discover addin (not MapInfo Pro) was sold to Datamine in 2017. Note it is not recommended or supported to do thi ...
- Uninstall or upgrade error - The feature you are trying to use is on a network resource that is unavailable.
Occurrence When trying to uninstall a product, or upgrade the version, I am prompted to find the location of a .MSI file - Solution This can occur when temporary files are deleted, and the cached version of the install is lost which prevents the uninstall of a previous version. To resolve ...
- Warning: The current license is NOT valid for this version
Occurrence I have install the latest version of Discover. This error occurs when I start Discover or after entering the activation code I was given. Solution This warning occurs when have not activated your license for the new version. but you have a valid license for the immediate previous v ...
- How do I activate or upgrade my license?
Occurrence I have installed a new version of Discover on my computer and need to activate or update the license, or I have purchased the Discover3D option. Note if you have the previous version licensed, you will have a trial period for 21 days to activate the new license. How do I activate my ...
- Uninstalling/Reinstalling or Upgrading MapInfo Discover - Settings and Licensing
Occurrence If I uninstall or upgrade the MapInfo Discover Standalone or Bundle, will I lose my license or my drillhole project and other configuration files? Or I am transferring to a new computer - what folders should I backup and transfer to maintain my settings and customisations? Solution ...
- Error: You cannot run this tool standalone. Could not connect to MapInfo Pro COM interface
Occurrence After Installing MapInfo Discover, when I start I get an error message "You cannot run this tool standalone" Or in newer versions you get an error message "Error: Could not connect to MapInfo Pro COM interface." Solution This occurred in Discover 2019 20.1.17. Install a newer v ...
- Error installing the Discover bundle
Occurrence Installing the MapInfo Discover bundle, I receive an error "The wizard was interrupted before Discover could be completely installed". Solution MapInfo is a third-party product that is a prerequisite for Discover. Usually installation failures are due to MapInfo failing to install. ...
- Error Mapinfo is not installed in this folder.
Occurrence I have installed Datamine Discover 2019 and have started Discover and activated the license. Then I receive the error "Error MapInfo is not installed in this folder." Solution Download and install the Discover 2019 update version to resolve this error. If it persists, check you ha ...
- How do I manually activate my trial or evaluation license?
Occurrence I have installed installed Discover and been provided a trial or evaluation activation code. How do I activate my license? Solution If you have an existing license for an older version, you should firstly backup this license file in a different folder- C:\ProgramData\Encom\ETDISK.SEC ...
- Discover settings - resetting a user profile
Occurrence Occasionally, crashes on startup of Mapinfo Discover or Discover3D are caused by a corrupted user profile settings. Resetting these can sometimes resolve the crash. Solution To reset and clean user profile of all Discover settings, you will need to delete or backup the following - ...
- How can I save a licence to retrieve later on a different or reformatted machine?
Occurrence I am reformatting my current machine, or I am transferring to a different machine for which I do not know the HardwareID yet. For example, an employee has left the company, but we do not have a new computer to transfer the licence to yet. Solution To ensure that you can retrieve your ...
- What is my serial number, customer number or activation code?
To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com
- When I start Discover 2017, nothing happens
Occurrence You have a network or trial license, and when I start Discover 2017 nothing happens. Solution There was an introduced bug in Discover 2017, if your license expires in less than 14 days, its will crash on opening. The workaround is to open the Encom License Manager from the start m ...
