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There were 22 articles found in this category:

  1. questionError: "This installation of Discover 3D (only) is not licensed"
    Occurrence When I select to open or view data from the Discover3D menu, or select a tool in Discover 3D I receive an error such as Discover3D is not licensed, or not licensed to run this plugin. Solution In every Discover (2D) installation and license, Discover3D is included in a free viewer m ...
  2. questionWhat are the system requirements for the Datamine Discover 64-bit?
    The Datamine Discover 2023 Bundle (22.1.x) supports and installs MapInfo Pro Advanced 2021.1 and Discover3D. Datamine Discover supports the following operating systems: Windows® 11 (64-bit) Windows® 10 (64-bit) - Apple Macintosh OSX and Linux operating systems are NOT supported. - Vi ...
  3. questionUnable to open MRR files in Discover 2021 v21.2.3 and Mapinfo 2021.1
    Occurrence When I try to open a MRR file in Discover3D or Surfaces I get an error message. Solution This was caused by MapInfo Pro using a new version of the ECW SDK. To resolve this issue simply copy the file - C:\Program Files\MapInfo\Professional\NCSEcw.dll To this folder and overwrite t ...
  4. questionMapInfo & Discover Windows 11 support
    Occurrence Are MapInfo Pro, Datamine Discover and Discover 3D supported on Windows 11 operating systems? Solution We will provide technical support and raise issues found if you are using Windows 11. We have done testing on Windows 11 and have not found any issues, and based on the information ...
  5. questionOpening the Discover 3D window causes a crash (64-bit only)
    Occurrence When running MapInfo Discover 3D (64-bit), attempting to open the Discover 3D window crashes on opening. Or you may be receiving an error message "Unable to open cosmetic.fdb". Solution This is due to Microsoft not supporting side-by-side installation of Office 32bit and 64bit ver ...
  6. questionHow can I import Datamine Studio (.dm) files into MapInfo Discover
    Datamine Studio stores all its various datatypes in a dm file. In Discover there are dedicated exporters to Datamine format. But to import Datamine files, there is no dedicated import too. To import to into MapInfo Discover there are a number of tools you can use, but requires you knowing before ...
  7. questionHow do I add a custom projection to MapInfo and Discover
    Occurrence I've added a custom projection line to my MAPINFOW.PRJ but it does not appear in the select projection dialog box's list. Solution If the projection is not appearing in MapInfo Pro, it will need to added to the default MAPINFOW.PRJ file located in - C:\Program Files\MapInfo\Professio ...
  8. questionUsing Discover & MapInfo Pro in non-english
    Occurrence I am trying to use Discover and MapInfo Pro and having issues with numbers not displaying in correct formatting or errors. Solution MapInfo and Discover use a mix of unicode and non-unicode. To ensure you do not encounter issues when you Windows language is set to something other t ...
  9. questionIn Discover3D I cannot zoom any closer to my data
    Occurrence When I zoom in with the mouse scroll wheel in 3D, it gets stuck and I cannot zoom any closer Solution You can only zoom to within 10m of the rotation centre point, which is not visible when using scroll wheel to zoom. Hold the Left click + Right click mouse buttons, and pan in the ...
  10. questionHow do I snap to my drillholes, points, 3D vectors or DEM when digiziting in 3D?
    Occurrence I have turned on snapping in Discover3D, but still cannot snap to the object Solution 1. Make sure the selectability is enabled in the layer control. Note that 3D vectors, such as DXF files, cannot be selectable. These can be converted to a Feature using Features>Import, which t ...
  11. questionIs there a free Discover3D viewer available
    Yes there is a free Discover3D Viewer available for download and can be installed on any computer to open and view a Discover3D session. Note MRR files are not supported, as this requires a full licensed copy of MapInfo Advanced on the same computer. Instead, simply use RASTER>Convert into a ...
  12. questionMy data looks flat in 3D
    If you data covers a large area, when viewed in Discover3D it will appear flat as there is no vertical exaggeration/scaling automatically applied. To adjust this, double click on the "3D Map" layer to open the properties. Under this Scale TAB enter a large value for the Z scale (such as 50) -
  13. questionFunctionality replaced or retired from the MapInfo Discover 64-bit Bundle
    The following capabilities will not be available in the 64-bit version of Discover. They have been either superseded by new & enhanced functionality (as indicated), or retired. If required, these capabilities are all still available in Discover 2015 (32-bit) (download here). Note: Discover 64-bi ...
  14. questionDiscover3D.exe error - the application was unable to start correctly (32-bit only)
    Occurrence In Discover 2015 32bit or earlier, when I open the Discover3D Window, nothing happens or I receive an error message "Discover3D.exe error - the application was unable to start correctly (0xc0000805). Click OK to close the application." It may also mention ermapper_u.dll in the error d ...
  15. questionHow do I cut or erase solids/polyhedrons in 3D? There is no 'Target' button.
    Solution To cut one solid with another: 1. Make the feature database containing the objects editable (the objects must all be in the same feature database). 2. Using the Select/Navigate tool, select the target object to be cut. 3. While pressing the keyboard CTRL key, select the second objec ...
  16. questionWhat units are the calculated area and volume in Discover3D?
    Occurrence In locations such as the Feature database, solid generator or Voxel Properties; a area or volume calculation is presented in Discover3D. What units is this displayed in? Solution The units is simply the units of the Projections the 3D window is in. You can check this under 3D Map> ...
  17. questionHow do I reset the view or viewing bounds in 3d?
    Occurrence My 3D view is misplaced, or zoomed very far out to incorrect data bounds. Clicking Zoom to All in the Workspace tree does not resolve it. How do I reset the 3D view? Solution Firstly try the Rest View button in the navigation toolbar - If the issue persists - try the reset data limi ...
  18. questionThe Discover3D window is frequently crashing, black, blank, or performance is slow
    Occurrence When I attempt to load data or pan and zoom in the 3D window, it crashes or the performance is very slow. Solution Ensure your graphics drivers are the latest available from the manufacturers website (e.g. Intel, Nvidia or ATI). You can check your graphics card model by searching in ...
  19. questionMy 3D viewpoint cross hairs are stuck on and/or the display is flickering or blank
    Occurrence When I rotate/navigate the 3D window, the cross hair remains on after flickering, even when I stop moving. There is other strange rendering/graphical glitches in 3D. Solution Check in your graphics drivers control panel, that under Advanced options for OpenGL, Triple Buffering is d ...
  20. questionMy 3D Connexion Space Navigator mouse is not working in Discover 3D
    Solution 1) Install the 3D Connexion driver software, and upgrade to the latest version. 2) Connect the device via USB port 3) Open the Discover3D window (e.g. Discover 3D>Open 3D Window). Select the Tools>Options menu, and go to the View tab. Select Enable 3D Connexion devices option. 4) ...
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