- License Install Error 1923
Occurrence When I run the License Server installation, I receive the error - "Error 1923. Service EncomLM (Encom License Manager) could not be installed. Verify that you have sufficient privileges to install system services. Solution This can occur on Windows Server computers that have restricte ...
- Warning: The current license is NOT valid for this version
Occurrence I have install the latest version of Discover. This error occurs when I start Discover or after entering the activation code I was given. Solution This warning occurs when have not activated your license for the new version. but you have a valid license for the immediate previous v ...
- Error: You have an incomplete license system
Occurrence On starting Discover I receive the error "ERROR: You have an incomplete license system (license DLL not found). Solution Download and install the latest version of the Encom License Manager from here If the error persists - 1. From the Control Panel, uninstall Encom License Manag ...
- How do I manually activate my trial or evaluation license?
Occurrence I have installed installed Discover and been provided a trial or evaluation activation code. How do I activate my license? Solution If you have an existing license for an older version, you should firstly backup this license file in a different folder- C:\ProgramData\Encom\ETDISK.SEC ...
- How can I save a licence to retrieve later on a different or reformatted machine?
Occurrence I am reformatting my current machine, or I am transferring to a different machine for which I do not know the HardwareID yet. For example, an employee has left the company, but we do not have a new computer to transfer the licence to yet. Solution To ensure that you can retrieve your ...
- How do I transfer my Discover license to another computer?
This procedure requires you to have access to the destination computer. If you are unsure of this - see the related article on transferring a License to park on the Encom license server. NOTE: This procedure does NOT require a connection to the internet and does not require contacting Datamine ...
- How do I change my company name?
Occurrence How do I change my company name that appears in the MapInfo/Discover window title and about screen , and in the Encom License manager? Solution You will need to manually delete the license files to reset your company name. Firstly make sure to transfer your license to another machi ...
- License Install Error 1722
Occurrence When I run the License Server installation, I receive the error - "Error 1722. The is a problem with this Windows Installer package. A program run as part of this setup did not finish as expected." Solution Check that you have the required prerequisite installed, which is Microsoft C ...