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There were 10 articles found in this category:

  1. questionWhat is a distributable license?
    The distributable license model was created by MapInfo Pro, to overcome a shortcoming in not having a customer licensing portal, so there was no way to manage a large pool of standalone node locked licenses and license keys. It requires - 1. A on-site local license "server" and network (i.e. a ...
  2. questionCauses of server mismatch error
    The Encom License server tracks usage in a number of locations. This is in the files - C:\ProgramData\Encom\EncomLM.xml C:\ProgramData\Encom\ETDISK.SEC And in some registry keys. If either of these files is reverted to an older version, or if the service cannot access these (C:\Program Files ...
  3. questionI am upgrading a network server license, do I need all users return their borrowed license seats?
    Occurrence I am upgrade a network server version, or activating a new version of a product licence. Do I need to have all licences returned/checked in to the server before doing this? Solution No you do not, provided you are activating a sufficient number of license seats that are currently i ...
  4. questionHow to install/upgrade and activate an Encom License Server
    This process applies to both a first time setup of a server, or for the upgrade of an existing server e.g. when a new Discover update is released. If you are upgrading an existing license, user DO NOT need to return their licenses beforehand. any borrowed/checked out license will automatically ...
  5. questionError: Failed to Borrow a license from the server
    Occurrence When attempting to borrow a license from the server I receive the error "Failed to borrow a license from the server" Solution This is generally caused when the server is in a erroneous status. To check this, open the License Server Admin dialog (NOTE you do not need to be on the serve ...
  6. questionHow do I transfer a license server to another computer?
    How do I transfer my Encom license server to another computer? This procedure requires you to have access to the destination computer. If you are unsure of this - see the related article on transferring a License to park on the Encom license server. NOTE: This procedure does NOT require a conn ...
  7. questionHow do I return a license to the server for someone else to use
    How do I return a license to the server for someone else to use? If you have a distributable license, this is not automatically returned when you shutdown Discover. You will need to manually return it before someone else is able to borrow and use the licnese. This procedure requires you to hav ...
  8. questionHow do I open the Encom Network License Admin console and adjust settings?
    To open the Admin console for your network licence server, you can log onto to any client computer that has the Encom software product or Encom License client installed (NOTE you do not need to remote desktop on-top the server it self to access these settings). 1. Navigate to the Start Menu> ...
  9. questionHow do I connect to an Encom License Server?
    Solution If your company has setup an internal Encom Licence Server, you can connect your machine to use this licence by - 1. Navigate to the Start Menu>All Programs>Encom Programs>Encom License Manager 2. Select the Licensed Software tab 3. Click the Network Server Connection button ...
  10. questionUnable to connect to license server
    Occurrence I have an Encom (Discover) license server. When I start Discover or the Encom License Manager, I receive an error unable to connect to the license server. However I have checked the server name and the server is "visible" from my computer (i.e. you can see it in Windows Network explo ...