Error 1152: Error extracting to the temporary location
Occurrence I receive the error message while trying to install Discover "Error 1152: Error extracting to the temporary location". But I have lots of space on my C drive. Solution This can be caused when your IT has roaming network user profiles (where your user documents folder is stored on a ...
- How do I transfer my Discover license to another computer?
This procedure requires you to have access to the destination computer. If you are unsure of this - see the related article on transferring a License to park on the Encom license server. NOTE: This procedure does NOT require a connection to the internet and does not require contacting Datamine ...
- How do I change my company name?
Occurrence How do I change my company name that appears in the MapInfo/Discover window title and about screen , and in the Encom License manager? Solution You will need to manually delete the license files to reset your company name. Firstly make sure to transfer your license to another machi ...
- The Discover menu does not start when opening MapInfo Pro
Occurrence When I open Datamine Discover from the desktop shortcut, only MapInfo menus load. There are no Discover menu tabs. How do I start MapInfo and enable Discover to open automatically? Solution In Discover 2015 or later, navigate to either - C:\Program Files\MapInfo\Discover OR C:\Pro ...
- Message: The installation of .... has appeared to have failed.
Occurrence When running the installation of a MapInfo product I receive the message - "The installation of xxxx has appeared to have failed. Do you want to continue the installation?" Where xxxx refers to the name of a prerequisite. Solution For the named prerequisite, try downloading (i.e. fo ...
- Warning: Your software license will expire in XX days. To continue using the software after this time you need to update your licence.
Occurrence This message still appears after you have upgraded the MapInfo Discover installation, but have NOT activated the new version license. Solution Select Yes to upgrade and activate the new license. Then follow the activation procedure in this related article
- Can I install multiple MapInfo Pro versions and run MapInfo Discover?
With Discover/Engage 2013 or later, once you manually start the Discover.mbx application, there are no issues in having multiple MapInfo Pro versions installed. Note however that we do not support the simultaneous running of multiple instances of MapInfo Pro and MapInfo Discover. This include ...
- Can I install MapInfo Discover silently/unattended?
The Discover installers support silent/quiet installation. The syntax is a follows - setup.exe /S /v" /qn" This requires UAC elevation, so it should only be executed from within an elevated command line prompt (known as “Run As Administrator”). The following additional properties ...
- Error "The Activation code is invalid....."
Occurrence 1/. Is the computer you are trying to activate the same computer used to generate the original licensing request? The License Activation codes are only valid for the computer from which the license request was generated. Please check that the computers Hardware ID code matches the a ...
- Encom fonts files are missing or black square symbols are appearing
Occurrence After upgrading/installing Discover, the symbols such as Collar and EOH symbols on sections and certain map symbols are displaying as black Squares. Solution After installing/upgrading Encom Discover, you will need to restart Windows to complete the update of the Encom ET font files.
- Warning: The access permissions on the Discover Temp directory are read only.
Occurrence When I start Discover, I receive an error message "Warning: The access permissions on the Discover Temp directory are read only." Solution This generally occurs when you launch 2 instances of MapInfo Discover at the same time, i.e. you accidently double click on the shortcut. No act ...
- Error "XXX.exe is not a valid Win32 application"
Occurrence After downloading a installation file from Encom's website, and attempting to run the installation, this error is displayed. Solution This indicates a corrupted download file. Delete the file, and re-download. When you download make sure to click "Save As" and save the file to a local ...
