Occurrence
After downloading a installation file from Encom's website, and attempting to run the installation, this error is displayed.
Solution
This indicates a corrupted download file.
Delete the file, and re-download.
When you download make sure to click "Save As" and save the file to a local disk location, such as your desktop. Then double click to run the downloaded file.
We also suggest using Firefox 3.5 or later, or IE7 or later to download the file.