Error "XXX.exe is not a valid Win32 application"

Occurrence

After downloading a installation file from Encom's website, and attempting to run the installation, this error is displayed.

Solution

This indicates a corrupted download file.

Delete the file, and re-download.

When you download make sure to click "Save As" and save the file to a local disk location, such as your desktop.  Then double click to run the downloaded file.

We also suggest using Firefox 3.5 or later, or IE7 or later to download the file.



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Last Updated on: 9th of February, 2009