Causes of server mismatch error

The Encom License server tracks usage in a number of locations.

This is in the files -
C:\ProgramData\Encom\EncomLM.xml
C:\ProgramData\Encom\ETDISK.SEC

And in some registry keys.

If either of these files is reverted to an older version, or if the service cannot access these (C:\Program Files (x86)\Encom\EncomLM.exe), they may become out of sync and cause the mismatch error.

It can also occur if the service is exited abnormally.

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Last Updated on: 26th of July, 2021