How does the Discover licensing connect to the cloud?
All license models now use HTTPS (port 443) to connect to the cloud licenses servers. If you are in a highly restricted environment, your IT may need to unblock the following - Allow ArcGIS Pro to connect to the internet on port 443 - C:\Program Files\ArcGIS\Pro\bin\ArcGISPro.exe And'whiteli ...
- What are the different license models available?
Discover for ArcGIS Pro offers 3 license models, all are subscription based and will be issued with an expiry date, after which they cannot be used. 1. Standalone This is a traditional license that is activated and locked to a specific computer hardware. It requires an internet connection to in ...
- What is a cloud concurrent license?
The cloud concurrent license in Discover for ArcGIS is a traditional floating concurrent license model. However it is hosted on Reprise's cloud servers, so no on premise server is required. Each customer's server is maintained in its own instance, and only accessible by a company name and passwo ...
- How do I return a Discover concurrent license but keep using ArcGIS Pro?
Occurrence I have Discover for ArcGIS installed and activated to a cloud concurrent license. I need to use ArcGIS Pro, but I do not need to use Discover, and want to return it for someone else to use the license. Solution After starting ArcGIS Pro, you can turn off Discover by going to Projec ...
- How do I set a proxy server to use for licensing?
To use a proxy server you will need to set environment variables, these can be system or user level. There are 2 environment variables which must be set: HTTPS_PROXY - set to the hostname:port of the proxy server. For example, if your proxy server is on port 8080 on host proxy_host: setx HTTPS_ ...
- Failed to activate license - Reprise Error Code -1031
Occurrence I'm trying to activate a standalone (also known as node locked) license activation key and getting the error Failed to activate license - Reprise Error Code -1031 Solution This can occur if your local license information has become corrupted. Navigate to the folder C:\Programdata ...
- Unable to connect to Discover for ArcGIS Cloud Licensing error -18
Occurrence I am trying to connect to a cloud license but receiving a Communications Error (error code -18) Solution Check your Client ID and Password are correct.
- Unable to connect to Discover for ArcGIS Cloud Licensing error -17
Occurrence I am trying to connect to a cloud license but receiving a Communications Error (error code -17) Solution Firstly double check your Client ID and Password are correct. Check with you IT that the port numbers listed in the original fulfillment email are opened for access to the URL ...
- Unable to activate a Discover for ArcGIS standalone license error -103, 105, -106 or -136
Occurrence You have your standalone (also known as trial or node locked) license details but are receiving network error such as -103, -105, -106 or -136 error codes trying to activate it. Solution The easiest workaround to this error is try a different internet connection to activate on, i.e ...
- How do I activate a standalone license when offline?
If you are offline, or having trouble activating with your internet connection, you can activate a standalone license using an offline request and emailing the file if you have email connectivity or from a different online computer. To activate - 1. Install a supported version of ArcGIS Pro on ...
- What is a named user license?
The Named User license in Discover for ArcGIS is based on a traditional floating concurrent license model. However it restricts the licenses to be only used by a certain user. The workflow is as follows - 1. If you have 3 Named User licenses, and you email to your whole company your cloud serv ...
- How do I activate a cloud concurrent or named user license?
1. Install a supported version of ArcGIS Pro on the computer and license this. 2. Install Datamine Discover for ArcGIS Pro Addin. 3. If you have a current standalone license, return this first by going to Discover>Licensing>Return License. 4. Start ArcGIS Pro and you will be prompted t ...
- How do I add or remove a user on the Cloud Named User server?
In the named user license model, users are automatically added to the server list on the first time they connect to the server. But in some cases, you may wish to assign a license to a particular user so that it will be reserved for their use, before other users take all available licenses. To ...
- How do I set the maximum roam time a Cloud license can be offline
By default the maximum roam time, the time a license can be borrowed and used offline, is 30days. To change this - 1. Login into your customer portal here https://ls53.rlmcloud.com/rlmcloud If you are not sure of your login details, contact licensing@dataminesoftware.com 2. On the dashboard t ...
- How do I see who is using the Cloud licenses and revoke them
1. Login into your customer portal here https://ls53.rlmcloud.com/rlmcloud If you are not sure of your login details, contact licensing@dataminesoftware.com 2. On the dashboard tab, click your server's usage button 3. Click the Show Users button (or if t is a named user license, Edit Named Us ...
- How do I transfer or return a standalone license to a different computer to use?
1. Open ArcGIS Pro and go to DISCOVER>Licensing>Return License. Note down the activation key which you will need to activate on the other computer. 2. On the other computer install Datamine Discover for ArcGIS Pro 3. Open ArcGIS Pro and use the activation key to activate the standalone lic ...
- How do I take a Cloud license offline?
If you are using a Cloud Concurrent or Cloud Named User license and you need to use Datamine Discover for ArcGIS Pro offline - 1. Open ArcGIS Pro and go to DISCOVER>Licensing>Generate Offline License 2. Enter the number of days you would like to use the license offline. It cannot exceed t ...
- How do I activate a standalone license?
1. Install a supported version of ArcGIS Pro on the computer and license this 2. Install Datamine Discover for ArcGIS Pro Addin 3. Start ArcGIS Pro and you will be prompted to license Datamine Discover 4. Select standalone and enter the activation key provided to you and click ok.
