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There were 8 articles found in this category:

  1. questionUnable to activate a Discover for ArcGIS license error -105
    Occurrence You have your license details but are receiving a -105 error trying to activate it. Solution 1. Are you on a corporate network? Do you use a Proxy server? If so you may need to set the proxy server and login details see this KB - https://discoverkb.dataminesoftware.com/questions.ph ...
  2. questionUnable to connect to Discover for ArcGIS Cloud Licensing error -17
    Occurrence I am trying to connect to a cloud license but receiving a Communications Error (error code -17) Solution Check with you IT that the port numbers listed in the original fulfillment email are opened for access to the URL ls53.rlmcloud.com
  3. questionHow do I set a proxy server to use for licensing?
    To use a proxy server you will need to set environment variables, these can be system or user level. There are 2 environment variables which must be set: HTTP_PROXY - set to the hostname:port of the proxy server. For example, if your proxy server is on port 8080 on host proxy_host: setx HTTP_PR ...
  4. questionHow do I add a user to the Cloud Named User server?
    1. Login to your customer admin portal here. Your username and password were provided to your license admin - https://ls53.rlmcloud.com/rlmcloud/ 2. On the dashboard tab open the Servers Options file - 3. In here, if you have a named user (USER_BASED) license you will have a RESERVE line for ...
  5. questionHow do I transfer a standalone license to a different computer to use?
    1. Open ArcGIS Pro and go to DISCOVER>Licensing>Return License. Note done the activation key. 2. On the other computer install Datamine Discover for ArcGIS Pro 3. Open ArcGIS Pro and use the activation key to activate the stanalone license
  6. questionHow do I activate a cloud concurrent or named user license?
    1. Install a supported version of ArcGIS Pro on the computer and license this 2. Install Datamine Discover for ArcGIS Pro Addin 3. Start ArcGIS Pro and you will be prompted to license Datamine Discover 4. Select Cloud concurrent or Cloud Named User. Enter the client ID and server password tha ...
  7. questionHow do I take a Cloud license offline?
    If you are using a Cloud Concurrent or Cloud Named User license and you need to use Datamine Discover for ArcGIS Pro offline - 1. Open ArcGIS Pro and go to DISCOVER>Licensing>Generate Offline License 2. Enter the number of days you would like to use the license offline. It cannot exceed t ...
  8. questionHow do I activate a standalone license?
    1. Install a supported version of ArcGIS Pro on the computer and license this 2. Install Datamine Discover for ArcGIS Pro Addin 3. Start ArcGIS Pro and you will be prompted to license Datamine Discover 4. Select standalone and enter the activation key provided to you and click ok.