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There were 10 articles found in this category:

  1. questionHow do I change the spelling of Meters to Metres
    Occurrence When I add a scalebar to a Map, it is spelt in American English, as "meters" or "kilometers". Solution The only way to change the English sub-language style in MapInfo Pro is during install. To workaround uninstall MapInfo Pro from the control panel. Then download and Install Ma ...
  2. questionWhy are some of my ribbon menus in english and some in my windows language setting?
    Occurrence I have installed MapInfo Pro 17.0.1 or later, and now my MapInfo menu items are not in English, they are in the language my Windows is set to use. Solution MapInfo Pro 17.0.1 and later is now a 2GB installer because it installs multiple languages but is not optimized for translati ...
  3. questionUninstalling/Reinstalling or Upgrading MapInfo Discover - Settings and Licensing
    Occurrence If I uninstall or upgrade the MapInfo Discover Standalone or Bundle, will I lose my license or my drillhole project and other configuration files? Or I am transferring to a new computer - what folders should I backup and transfer to maintain my settings and customisations? Solution ...
  4. questionI have upgraded MapInfo, and have lost my custom thematic templates
    MapInfo Pro does not preserve or carry over any settings, including the Thematic Templates, from previous versions to a new version. To copy your settings and custom thematics, symbols etc from a older version to t new version navigate to – C:\Users\USERNAME\AppData\Roaming\MapInfo\MapIn ...
  5. questionAfter installing MapInfo Pro, my custom Projections are deleted
    Occurrence After upgrading the MapInfo Professional version, all custom MapInfo Professional projections have be deleted. Solution If you have installed with the Discover Bundle, it includes a backup of the PRJ file, before the MapInfo Pro installer deletes it. At the conclusion of the updati ...
  6. questionError Mapinfo is not installed in this folder.
    Occurrence I have installed Datamine Discover 2019 and have started Discover and activated the license. Then I receive the error "Error MapInfo is not installed in this folder." Solution Download and install the Discover 2019 update version to resolve this error. If it persists, check you ha ...
  7. questionMapinfo settings - resetting a user profile
    Occurrence Occasionally, crashes on startup of Mapinfo are caused by a corrupted user profile settings. Resetting these can sometimes resolve the crash. Solution Part 1 - To reset and clean user profile of all MapInfo settings, you will need to delete or backup the following - C:\Users\USER ...
  8. questionWhat is my serial number, customer number or activation code?
    To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com
  9. questionMessage: The installation of .... has appeared to have failed.
    Occurrence When running the installation of a MapInfo product I receive the message - "The installation of xxxx has appeared to have failed. Do you want to continue the installation?" Where xxxx refers to the name of a prerequisite. Solution For the named prerequisite, try downloading (i.e. fo ...
  10. questionCan I install multiple MapInfo Pro versions and run MapInfo Discover?
    With Discover/Engage 2013 or later, once you manually start the Discover.mbx application, there are no issues in having multiple MapInfo Pro versions installed. Note however that we do not support the simultaneous running of multiple instances of MapInfo Pro and MapInfo Discover. This include ...