How do I change the spelling of Meters to Metres

kbadmin — Mon, 05 Jun 2023 01:40:41 GMT

Occurrence

When I add a scalebar to a Map, it is spelt in American English, as "meters" or "kilometers".

Solution

The only way to change the English sub-language style in MapInfo Pro is during install.

To workaround uninstall MapInfo Pro from the control panel.

Then download and Install MapInfo as a Trial/Evaluation copy from here -

https://support.precisely.com/product-downloads/item/mapinfo-pro-v2021-1-evaluation-version/

Then double click the setup.exe and ensure to select the correct language for the installation.

Why are some of my ribbon menus in english and some in my windows language setting?

kbadmin — Tue, 31 May 2022 01:23:47 GMT

Occurrence

I have installed MapInfo Pro 17.0.1 or later, and now my MapInfo menu items are not in English, they are in the language my Windows is set to use.

Solution

MapInfo Pro 17.0.1 and later is now a 2GB installer because it installs multiple languages but is not optimized for translation (i.e. not small translated text files), so many large binary files are duplicated. Previously there were separate installers for each language.

The Discover bundle installs overrides the MapInfo setting and sets it to always display in English.

To change this copy the file -

C:\Program Files\MapInfo\Professional\MapInfoPro.exe.config

To your desktop and open it in notepad. Change the line -

Occurrence

If I uninstall or upgrade the MapInfo Discover Standalone or Bundle, will I lose my license or my drillhole project and other configuration files?

Or I am transferring to a new computer - what folders should I backup and transfer to maintain my settings and customisations?

Solution

Discover

Licenses

See the related articles on transferring or returning a license to a different computer.

When MapInfo Discover is uninstalled the license is preserved on that computer (i.e. the license is unaffected by a MapInfo Discover uninstall). Upon reinstalling MapInfo Discover a new activation code is not required.

I have upgraded MapInfo, and have lost my custom thematic templates

kbadmin — Mon, 10 Feb 2020 23:54:50 GMT
MapInfo Pro does not preserve or carry over any settings, including the Thematic Templates, from previous versions to a new version.

To copy your settings and custom thematics, symbols etc from a older version to t new version navigate to –
C:\Users\USERNAME\AppData\Roaming\MapInfo\MapInfo\Professional\1500\

And copy all of these files to the newest version folder –

C:\Users\YOURUSERNAME\AppData\Roaming\MapInfo\MapInfo\Professional\1900\

Where 1500 is the old version, e.g. 15.0, and 1900 is the new version, e.g. 19.0

Occurrence

After upgrading the MapInfo Professional version, all custom MapInfo Professional projections have be deleted.

Solution

If you have installed with the Discover Bundle, it includes a backup of the PRJ file, before the MapInfo Pro installer deletes it.

At the conclusion of the updating process a copy of the previous MapInfo Projection file is now placed in the User's Temp folder or in more recent versions, the Encom folder -
C:\Users\USERNAME\AppData\Roaming\Encom\Common\Projections\MapInfow_backup.prj
Or
C:\Users\USERNAME\AppData\Local\Temp\Mapinfow_old.prj

Error Mapinfo is not installed in this folder.

kbadmin — Wed, 07 Aug 2019 00:57:19 GMT
Occurrence

I have installed Datamine Discover 2019 and have started Discover and activated the license. Then I receive the error "Error MapInfo is not installed in this folder."

Solution

Download and install the Discover 2019 update version to resolve this error.

If it persists, check you have MapInfo install and the file exists -
C:\Program Files\MapInfo\Professional\MapinfoPro.exe

If this is missing you will need to download and install the supported version of MapInfo for your Discover version from -
http://www.pbinsight.com/support/product-downloads/for/mapinfo-professional

You can use the evaluation or maintenance links, the downloads are identical.

Mapinfo settings - resetting a user profile

kbadmin — Mon, 01 Apr 2019 01:10:02 GMT
Occurrence

Occasionally, crashes on startup of Mapinfo are caused by a corrupted user profile settings. Resetting these can sometimes resolve the crash.

Solution

Part 1 -
To reset and clean user profile of all MapInfo settings, you will need to delete or backup the following -

C:\Users\USERNAME\AppData\Roaming\MapInfo
C:\Users\USERNAME\AppData\Local\MapInfo

Note these are a hidden folder, Select to Show hidden items to view -

Part 2 -
Then navigate to start menu and search for "Registry Editor". Open this program, and then delete the entire registry folder -
HKEY_CURRENT_USER\Software\MapInfo

What is my serial number, customer number or activation code?

kbadmin — Mon, 29 Jan 2018 03:31:43 GMT

To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com

Message: The installation of .... has appeared to have failed.

kbadmin — Tue, 25 Oct 2016 22:57:15 GMT
Occurrence

When running the installation of a MapInfo product I receive the message -

"The installation of xxxx has appeared to have failed. Do you want to continue the installation?"

Where xxxx refers to the name of a prerequisite.

Solution

For the named prerequisite, try downloading (i.e. form Microsoft downloads) and installing these manually. They will also fail, but with a more descriptive error message and you can contact their (i.e. Microsoft support) for troubleshooting the error in their installer.
If you do not have all prerequisites correctly installed, certain functionality of our products may not work.

Can I install multiple MapInfo Pro versions and run MapInfo Discover?

kbadmin — Tue, 18 Aug 2015 04:39:01 GMT

With Discover/Engage 2013 or later, once you manually start the Discover.mbx application, there are no issues in having multiple MapInfo Pro versions installed.

Note however that we do not support the simultaneous running of multiple instances of MapInfo Pro and MapInfo Discover. This includes simultaneously running MapInfo Pro 12.5 64-bit and MapInfo Pro 12.5 32-bit/Discover 2014.� Issues will likely occur with some advanced modules (such as Drillholes, 3D and Graphmap).

With previous versions of Discover (pre-2013), you can have multiple MapInfo Pro versions installed; however Discover will only fully (correctly) install onto the last (most recently) installed version of MapInfo Pro.

For these older versions of Discover, you will need to navigate to the MapInfo Pro program directory for the version that Discover has installed to, and manually copy all EncomXXXX.XHX grid/raster handler files and the ERMapper_u.dll to the other MapInfo Pro version's program directories.

You will also need to manually start/run the Discover.mbx when opening other versions.

Datamine Discover KB - Installation

How do I change the spelling of Meters to Metres

Why are some of my ribbon menus in english and some in my windows language setting?

I have upgraded MapInfo, and have lost my custom thematic templates

Error Mapinfo is not installed in this folder.

Mapinfo settings - resetting a user profile

What is my serial number, customer number or activation code?

Message: The installation of .... has appeared to have failed.

Can I install multiple MapInfo Pro versions and run MapInfo Discover?