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There were 9 articles found in this category:

  1. questionBing Aerial Base Maps no longer works in MapInfo Pro
    Occurrence Occurs on a older version of MapInfo Pro. Symptoms: 1/. Opening a workspace incorporating Bing content returns an error 2/. All HOME>Open>Base Maps (the Bing Aerial, Hybrid, Roads) are inactive / greyed out. 3/. All and File >Tile Server Maps options are greyed out Solution ...
  2. questionA MapInfo license error 880002 is displayed upon starting the MapInfo Discover Bundle
    See this MapInfo KB - https://support.pitneybowes.com/SearchArticles/VFP06_KnowledgeWithSidebarTroubleshoot?id=kA280000000CjnnCAC&popup=false&lang=en_US
  3. questionA MapInfo license error -158 is displayed upon starting the MapInfo Discover Bundle
    Refer to this MapInfo KB - https://support.pitneybowes.com/VFP06_KnowledgeWithSidebarTroubleshoot?id=kA280000000ClzgCAC&popup=false&lang=en_US
  4. questionA MapInfo license error -73 is displayed upon starting the MapInfo Discover Bundle
    Occurrence Some possible causes of invalidating your MapInfo FlexNET license are - 1. You have upgraded to Windows 10, or there has been a feature update to this. 2. You have upgraded your computer’s hardware. 3. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running s ...
  5. questionAdvanced MapInfo Pro error - Restricted Copy Discover.exe
    Occurrence When I select to start MapInfo Discover, I receive the error "Restricted Copy - this must be used within from Discover.exe" Solution This is caused by running MapinfoPro.exe directly, with the Discover bundle licensing you MUST be starting - C:\Program Files\MapInfo\Professional\Dis ...
  6. questionMapInfo Pro 17.0.2 or later is asking for a subscription login
    Occurrence I have installed MapInfo 17.0.2, but when starting the Discover shortcut, MapInfo is opening a dialog requesting for a subscription login. Solution This is because you ticked the box during install "I do not have a serial number", but it should of been pre-filled with your existing ...
  7. questionMapInfo is asking for a activation response file
    Occurrence I was trying to activate MapInfo using the offline email method. Now it asks me each time on startup for a response file from MapInfo Solution Search in the start menu, "regedit" and open this tool. Then navigate to - Computer\HKEY_CURRENT_USER\Software\MapInfo\MapInfo\Professi ...
  8. questionWhat is my serial number, customer number or activation code?
    To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com
  9. questionWhy does my MapInfo About licence show OEM and restricted copy?
    Occurrence After installing and licensing the Discover-MapInfo bundle, when I go to MapInfo Help>About this MapInfo product, the licence is shown as "OEM" and "Restricted copy" with no serial number or access codes. Solution This is the expected behavior when using the Discover-MapInfo bundl ...