- Bing Aerial Base Maps no longer works in MapInfo Pro
Occurrence Occurs on a older version of MapInfo Pro. Symptoms: 1/. Opening a workspace incorporating Bing content returns an error 2/. All HOME>Open>Base Maps (the Bing Aerial, Hybrid, Roads) are inactive / greyed out. 3/. All and File >Tile Server Maps options are greyed out Solution ...
- Advanced MapInfo Pro error - Restricted Copy Discover.exe
Occurrence When I select to start MapInfo Discover, I receive the error "Restricted Copy - this must be used within from Discover.exe" Solution This is caused by running MapinfoPro.exe directly, with the Discover bundle licensing you MUST be starting - C:\Program Files\MapInfo\Professional\Dis ...
- A MapInfo license error 880002 is displayed upon starting the MapInfo Discover Bundle
See this MapInfo KB - https://customer.precisely.com/s/article/Resolve-Unable-to-validate-your-license-due-to-error-880002-when-opening-MapInfo-Pro-on-a-Citrix-Environment-with-App-V?language=en_US
- A MapInfo license error -73 is displayed upon starting the MapInfo Discover Bundle
Occurrence Some possible causes of invalidating your MapInfo FlexNET license are - 1. You have upgraded to Windows 10, or there has been a feature update to this. 2. You have upgraded your computer’s hardware. 3. Your IT has deleted the contents of C:/ProgramData/FlexNET, or is running s ...
- MapInfo Pro 17.0.2 or later is asking for a subscription login
Occurrence I have installed MapInfo 17.0.2, but when starting the Discover shortcut, MapInfo is opening a dialog requesting for a subscription login. Solution This is because you ticked the box during install "I do not have a serial number", but it should of been pre-filled with your existing ...
- MapInfo is asking for a activation response file
Occurrence I was trying to activate MapInfo using the offline email method. Now it asks me each time on startup for a response file from MapInfo Solution Search in the start menu, "regedit" and open this tool. Then navigate to - Computer\HKEY_CURRENT_USER\Software\MapInfo\MapInfo\Professi ...
- What is my serial number, customer number or activation code?
To inquire about your licence details or status, contact customer support with your Company name at licensing@dataminesoftware.com
- Why does my MapInfo About licence show OEM and restricted copy?
Occurrence After installing and licensing the Discover-MapInfo bundle, when I go to MapInfo Help>About this MapInfo product, the licence is shown as "OEM" and "Restricted copy" with no serial number or access codes. Solution This is the expected behavior when using the Discover-MapInfo bundl ...