Bing Aerial Base Maps no longer works in MapInfo Pro


Occurs on a older version of MapInfo Pro.


1/. Opening a workspace incorporating Bing content returns an error

2/. All HOME>Open>Base Maps (the Bing Aerial, Hybrid, Roads) are inactive / greyed out.

3/. All  and File >Tile Server Maps options are greyed out


Install the latest Discover MapInfo bundle which is available from this KB -

The MapInfo Premium component, which enables the Bing functionality, is a seperate license from MapInfo Pro, and is only sold and provided on a annual subscription basis.
Maintained customers will need to apply a patch to re-enable it when it expires.

Bing Maps has a limited license period, which is specific to each version of MapInfo Pro. Bing Maps,the Add Bing Roads to Map and the Move Map to features cease working after this date:

• MapInfo Pro 2019 on December 31st 2020

• MapInfo Pro 17.0 on December 31st 2019

• MapInfo Pro 16.0 on December 31st 2017

• MapInfo Pro 15.0 and 15.2 on December 31st 2016

To obtain a fix to use bing beyond these dates Contact support and provide your Discover license serial number at

Troubleshooting tip: For most, the patch installs without any issues. You will see a confirmation message. In case it is necessary to check if the utility successfully extended access to the Microsoft Bing™ services then a log file will be created:

PBMSBingServices.log is created if the basic Bing services is updated

PBMSPBingServices.log is created if the Bing Premium service is updated 

The log files are stored in the user’s temp folder C:\Users\<username>\AppData\Local\Temp.

To run the installer from the command line, please see the attached release notes for details.

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