The Discover3D window is frequently crashing, black, blank, or performance is slow


When I attempt to load data or pan and zoom in the 3D window, it crashes or the performance is very slow.


Ensure your graphics drivers are the latest available from the manufacturers website (e.g. Intel, Nvidia or ATI).

You can check your graphics card model by searching in the start menu for Device Manager. The graphics card is listed under Display Adapters.

Also if it is a laptop, ensure it is plugged in, as the graphics may be disabled when in battery power saving mode.

To configure laptop power switching modes, this Dell KB article explains both Nvidia and AMD settings and is applicable to any brand of laptop -

Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Remove Highlighting Remove Highlighting

Edit this article

User Opinions (10 votes)

40% thumbs up 60% thumbs down

How would you rate this article?

Thank you for rating this article.

Related Articles

No related articles were found.


No attachments were found.

Last Updated on: 17th of July, 2012