Datamine Discover KB - Recent Articles

How do I see who is using the Cloud licenses and revoke them

kbadmin — Thu, 24 Sep 2026 00:16:52 GMT

1. Login into your customer portal here https:///cloud.reprisesoftware.com/portal/login

If you are not sure of your login details, contact support.discover@dataminesoftware.com

2. On the RLM Cloud tab, click your server's usage drop down button.

3. To revoke a user, click the trash can next to their username.

Note you will not be able to revoke a license that has been taken offline.

How do I add or remove a user on the Cloud Named User server?

kbadmin — Thu, 24 Sep 2026 00:11:41 GMT

In the named user license model, users are automatically added to the server list on the first time they connect to the server. But in some cases, you may wish to assign a license to a particular user so that it will be reserved for their use, before other users take all available licenses.

To add and reserve a user, or remove a user:

1. Login to your customer admin portal here. Your username and password were provided to your license admin -

https://cloud.reprisesoftware.com/portal/login

2. On the RLM Cloud tab click the Named User List button -

3. You will now have options to remove and Add Named Users to the list. In addition, if you have removed someone from the list within the last 24hrs, this will also be listed and they will not be able to be re-added back to the list until the time period ends. Also note if a user has taken the license offline and is roaming, no changes can be made.

4. To remove a user from the list click the delete button. To add a user and reserve the license for them, click Add User. Then enter the Windows User name for the end user. If unsure, you can find this on the Discover activate license dialog.

The Datamine Discover AddIn for ArcGIS Pro 2.3 Update 3 (Version 2.3.511) release is now available

kbadmin — Tue, 22 Sep 2026 00:25:15 GMT

The latest Datamine Discover Add-In for ArcGIS Pro Update 3 (Version 2.3.511) release is now available using the link below:

Download Link

Alternate Download Link

This version supports ArcGIS Pro version 3.3 to 3.7.

You will need to install and license ArcGIS Pro first, before installing Discover.

This is a full installer that will upgrade any previous version of Discover.

Or it can be installed on a clean/new computer.

A description of changes can be found in the ReadMe.

This version o ...

Unable to make ODBC/DBMS Table mappable

kbadmin — Mon, 07 Sep 2026 06:16:52 GMT

Occurrence

I have created an ODBC connection and successfully opened a DBMS Table. When I navigate to Table>Maintenance>Make DBMS Table Mappable I receive either the error:

"The table you have chosen cannot be made mappable. To be made mappable, a table must contain a spatial column or at least two numeric columns"

Along with either -

"Could not find output table 'MAPINFO_MAPCATALOG"

"Unable to download only the OBJECT from a DBMS table. Select an additional attribute column"

Solution

1. Ensure you have created a MAPINFO_MAPCATALOG table in the source database. To create this database table navigate to Tools>Tool Extensions>MapInfo Easyloader.

Note that you will need to be logged into the ODBC Database with a Administrator account for the database, so you can create the table.

2. Select the ODBC connection at the top of the EasyLoader dialog, and then click the Map Catalog button. Close the Easyloader tool and check In the database, it has automatically created a MAPINFO_MAPCATALOG table.

3. If you have any tables open from the database, close them first.

4. Open any database tables via HOME>Open>Database Table. If you have any existing TAB files already created, select yet to overwrite and update them.

5. Navigate to TABLES>Maintenance>Make DBMS Table Mappable to define the projection and fields.

6. The table is now mappable and you can create points and edit their locations.

The PA Explorer 2025 (Build 20.0.69) release is now available

kbadmin — Fri, 04 Sep 2026 05:09:44 GMT

The latest PA Explorer 2025 release is now available using the link below:

PA Explorer 2025 Download Link

What's new in version 20.0.69 (4 September 2026)

Improved error handling to prevent PA crashing when reading an invalid image file (e.g. PNG).
Added an output format drop-down to batch section export. Formats supported are now EGB (the default) and GeoTIFF.
Updated the PNG library.
Improved the "Import Geosoft Section Grid" tool to handle grids which contain nulls, by showing them as transparent.
When exporting voxel isosurfaces, if there is more than one isosurface, add an "Export all" option to the top of the drop-down list.
Turn off legend border by default.
Fixed a bug where the Grid Tools > Vectorize tool was not writing out a valid SHP file.
When a user creates a new Decay curve warn them if not atem.txt file has been detected.
Added button on Modify Dataset Properties dialog to Edit or Create an atem.txt file.
Ensured exe files are signed.

What's new in version 20.0.55 (23 June 2026)

Fixed a bug with colour table interpolation.

What's new in version 20.0.54 (10 June 2026)

Fixed a bug which was causing the Interactive 2D Gridding tool to crash on datasets with more than 30 million points.
Fix license expiration warning not showing.

What's new in version 20.0.49 (28 April 2026)

Added an option on Tools > Options > Display to display Geotiffs as vertical sections in 3D if they contain appropriate model tie points.
When saving a section as georeferenced image, added the o ...

How do I upgrade to ArcGIS Pro 3.7 and Discover

kbadmin — Tue, 07 Jul 2026 03:06:30 GMT

ArcGIS Pro 3.7 is a major release which is not backwards compatible with previous versions of Discover.

To upgrade firstly -

1. Download and install the .NET 10 Runtime which is required to run the ArcGIS Pro 3.7 installation -

https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-10.0.4-windows-x64-installer

2. Download and install the ArcGIS Pro 3.7 upgrade, you can do this in ArcGIS Pro under Project>About>Software Update.

3. Download and install the Discover for ArcGIS version2.3.465 or later from here -

https://discoverkb.dataminesoftware.com/questions.php?questionid=939

Reproject Table crashes

kbadmin — Tue, 19 May 2026 04:15:39 GMT

Occurrence

I try to reproject coordinates but it hangs then silently crashes. No output file is created.

Solution

This is caused by left over files from a previous version of Discover conflicting with new version. Tor esolve, uninstall both Discover and Mapinfo Pro from the control panel, then re-install the latest version of the Discover bundle installer which you can find here -

https://discoverkb.dataminesoftware.com/questions.php?questionid=818

How to fix incorrect reprojection of data to/from AGD84

kbadmin — Wed, 25 Feb 2026 01:06:14 GMT

If you're using ArcGIS Pro to reproject data between the GDA94 and AGD84 datums, for example using the "Project" geoprocessing tool, the default transform method is NTv2, but this is not valid for some states of Australia. This can lead to results which are out by hundreds of metres. So, if you're converting data from/to AGD84 that is located in the NSW, Victoria, Tasmania, or the NT, you should select a different transform method, such as one that uses a 7 parameter similarity transform.

Please see appendix B of the GDA Technical Manual for a map showing the coverage of the AGD84 NTv2 file.

What Mining and Exploration formats can I import?

kbadmin — Wed, 21 Jan 2026 03:41:08 GMT

Discover for ArcGIS Pro adds imports and convertors for many common Mining and Exploration software file formats.

These include -

Datamine vectors, surfaces and block models (*.dm,*.dmx)

Autocad DXF vectors (*.dxf) (the discover tools is much faster then the ArcGIS tool and also preserves the integrity of solid volumes such as polyhderon ore body models).

Geosoft surface and cross section grids (*.grd)

Geosoft voxel models (*.geosoft_voxel)

Gocad vector files (*.ts, *.pl, *.vs)

LIDAR point cloud files (*.las)

MapInfo vectors files (*.tab)

Mapinfo Raster raster grid files (*.mrr)

Micromine block models, string, point and wireframe (*.dat, *.str, *.tridb)

Open Mining Formats vectors, surfaces and block models (*.omf)

Scaniverse OBJ files (*.obj)

Surpac vector, wireframe and block models (*.str, *.dtm, *.mdl)

Surfer raster grid files (.*.grd)

UBC Voxel models (*.mesh)

USGS Raster grid files (*.usg)

Vulcan wireframe, vectors, archive and block models (*.00t, *.isis, *.arch_d, *.bmf)

Well Log downhole LAS files (*.las)

How to troubleshoot installation issues?

kbadmin — Mon, 19 Jan 2026 04:45:25 GMT

If you are having trouble installing Discover software, the most useful information is to collect the installation log file (which is shown at the end of a failed install).

Discover always save these in folder -

C:\ProgamData\

With names such as Discover_ArcGIS_Install.log or Discover2024_Install.log. Collect all the relavent recent logs and send them to support.discover@dataminesoftware.com