Uninstalling/Reinstalling or Upgrading MapInfo Discover - Settings and Licensing

kbadmin — Mon, 11 May 2020 03:47:07 GMT

Occurrence

If I uninstall or upgrade the MapInfo Discover Standalone or Bundle, will I lose my license or my drillhole project and other configuration files?

Or I am transferring to a new computer - what folders should I backup and transfer to maintain my settings and customisations?

Solution

Discover

Licenses

See the related articles on transferring or returning a license to a different computer.

When MapInfo Discover is uninstalled the license is preserved on that computer (i.e. the license is unaffected by a MapInfo Discover uninstall). Upon reinstalling MapInfo Discover a new activation code is not required.

The Discover menu does not start when opening MapInfo Pro

Josh Knight — Mon, 02 Oct 2017 06:01:40 GMT
Occurrence

When I open Datamine Discover from the desktop shortcut, only MapInfo menus load. There are no Discover menu tabs.

How do I start M ...

Error: "Raster engine unable to recognize image file format"

Josh Knight — Wed, 26 Oct 2016 22:50:57 GMT

Occurrence

This error occurs when attempting to open a TAB file linked to a Surface Grid or Raster Image.

Solution
This issue is due to MapInfo Pro not being able to find your grid or raster handler files. This can occur for the reasons:

1. You may be attempting to open a ERMapper ALG raster file type in 64bit. This is not supported, you will need open the ALG file in noetpad, and anyalse which file it is opening. ALG are simliar to TAB file in that they contain no data themselves, and only reference other data files to open. Typical ALG files are simply opening a ERS or ECW file. These ERS or ECW files can be opened directly using the File>Open>Raster or Grid Image options.

2. You may be attempting to open a Mapinfo Raster MRR grid file type in 32bit. This is not supported, you will need to convert it to a different grid format using Mapinfo Raster.

What is the Discover.prj?

kbadmin — Tue, 12 Jul 2016 00:13:22 GMT

Occurence

In the Discover configuration folder, there is a Discover.prj file. But when I add a custom projection, it does not appear.

Solution

This is not the Encom.prj. Do not add custom projections here. That is located in
C:\Users\USERNAME\AppData\Roaming\Encom\Common\Projections

See the related article for more information.

This file is for the Favourite Projections tool,�which displays the Favourites category within some Discover projection selection dialogs.

Warning: The access permissions on the Discover Temp directory are read only.

kbadmin — Sun, 13 Feb 2011 23:50:40 GMT

Occurrence

When I start Discover, I receive an error message "Warning: The access permissions on the Discover Temp directory are read only."

Solution

This generally occurs when you launch 2 instances of MapInfo Discover at the same time, i.e. you accidently double click on the shortcut.
No action is necessary.
If the issue persists you will need to check in the PRO>Options>Discover>Configuration, where is your temporary directory located. By default it is in -
C:\Users\USERNAME\AppData\Roaming\Encom\Discover\Temp
Check you can create and delete files in this folder.

Error: "You can only run a single application at a time in standard mode."

kbadmin — Thu, 08 Jul 2010 05:55:21 GMT

Occurrence

When attempting to open a tool, the following message is received:
"You can only run a single application at a time in standard mode."

Solution

By default, Discover and later restrict the user to only opening a single tool at a time. This is the same behaviour as MapInfo Professional's tools.

To override this and enable certain tools to be opened simultaneously, such as the Section Manager, navigate to Discover>Configuration>Settings>User Level and adjust this to Advanced.

The advanced level allows the user to simultaneously run multiple tools. However, this may result in data loss when concurrent operations are performed on the same data table.

Datamine Discover KB - Configuration

Uninstalling/Reinstalling or Upgrading MapInfo Discover - Settings and Licensing

The Discover menu does not start when opening MapInfo Pro

Error: "Raster engine unable to recognize image file format"

What is the Discover.prj?

Warning: The access permissions on the Discover Temp directory are read only.

Error: "You can only run a single application at a time in standard mode."