https://discoverkb.dataminesoftware.com en-us https://discoverkb.dataminesoftware.com ActiveKB NX support.discover@dataminesoftware.com Fri, 17 Apr 2026 18:22:09 AEST 20 https://discoverkb.dataminesoftware.com/questions.php?questionid=929 https://discoverkb.dataminesoftware.com/questions.php?questionid=929 Yes, a new 64bit version of PA can be installed alongside the old 32bit PA Explorer 2020 and earlier.<div><br/></div><div>However the old 32bit uses a different license system and requires a different license to be activated. You will only be able to use this is you have an license key available to use.</div><div><br/></div><div>Note you cannot install multiple 32bit versions or multiple 64bit versions on the same computer, only 1 32bit and 1 new 64bit.</div> kbadmin Fri, 03 Dec 2021 03:49:36 GMT https://discoverkb.dataminesoftware.com/questions.php?questionid=808 https://discoverkb.dataminesoftware.com/questions.php?questionid=808 <span class="solutionshdr">Occurrence</span><br/><br/><span class="encomtext">When running the installation of a MapInfo product I receive the message -<br/><br/>"The installation of xxxx has appeared to have failed. Do you want to continue the installation?"<br/><br/>Where xxxx refers to the name of a <span>prerequisite.</span><br/></span><br/><span class="solutionshdr">Solution</span><br/><span class="encomtext"><br/>For the named <span>prerequisite, try downloading (i.e. form Microsoft downloads) and installing these manually. They will also fail, but with a more descriptive error message and you can contact their (i.e. Microsoft support) for troubleshooting the error in their installer.<br/>If you do not have all <span>prerequisites </span>correctly installed, certain functionality of our products may not work.</span></span> kbadmin Tue, 25 Oct 2016 22:57:15 GMT