Unable to add PNG or JPG images to my Mobile Project

Occurrence

When I try to add images or checkout my Mobile Project, I get an error message "Failed to open file", or it crashes.

Solution

Errors can occur when the image linked is a JPG or PNG format.

To resolve the error navigate to Pro>Options. Then at the bottom, open Raster Preferences.

In this dialog, select on the left Raster Formats.
Then make sure Raster Imagery (.png,.jpg) is ticked for both Processing and Display.


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Last Updated on: 10th of May, 2023